The following Terms & Conditions apply to all services and projects provided by Talecraft Publishers through www.talecraftpublishers.com.
Copyright & Ownership
You retain full ownership and copyright of any content, manuscript, design, or material developed for you by Talecraft Publishers. Once the project is completed and delivered, all rights belong solely to you, and you are free to use, modify, publish, or distribute the content however you choose.
Talecraft Publishers does not claim ownership over any customer content or intellectual property.
Payment Terms
Full payment is required for all services listed on our website. However, in certain cases, we may allow projects to begin with a 50% upfront payment arrangement.
Customers are responsible for any transaction fees, processing charges, taxes, or applicable banking costs associated with payments.
Revisions Policy
We offer unlimited revisions within 14 days of the final delivery date to ensure customer satisfaction. Revision requests are handled based on project urgency and may require a minimum processing time of 24 hours.
Revisions can be requested after the order status changes to "Waiting for Customer Approval." Clients may request edits by contacting their assigned Project Manager to ensure all original project requirements have been met.
Once the final files are delivered in editable format, such as Word documents, customers are free to make any changes or modifications according to their preferences, as they remain the sole owners of the content.
Change Of Mind Policy
Talecraft Publishers understands that plans may occasionally change. However, refunds are not issued for simple changes of mind after work on a project has begun.
We encourage clients to carefully review their requirements before placing an order or approving project initiation.
Project Requirements & Communication
All project details, requirements, timelines, and deliverables are discussed and confirmed with the client before project execution begins.
Any disputes or misunderstandings regarding services will be addressed according to the agreed project scope, these Terms & Conditions, and accepted professional business practices.
Refund Policy
Talecraft Publishers may offer refunds in cases where project requirements are not fulfilled according to the agreed scope. However, refunds are evaluated individually and are subject to the following conditions.
Refund requests will not apply under the following circumstances:
- Requests for work beyond the originally approved concept or scope
- Projects placed on hold by the client
- Violations of company policies or abusive conduct
- Failure to provide required project materials or information
- Change of mind or disagreements unrelated to service quality
- Approval of multiple revision rounds and finalized work
Refund eligibility is determined solely by Talecraft Publishers after reviewing the project history and communication records.
Website Usage Terms
All information provided on www.talecraftpublishers.com, including services, content, and resources, is intended solely for informational purposes and does not constitute guarantees, certifications, warranties, or professional advice.
Talecraft Publishers, including its affiliates, employees, contractors, and associates, shall not be held responsible for any direct or indirect damages, losses, or issues arising from the use of this website or reliance on the information provided.
By using this website, you agree to indemnify and hold harmless Talecraft Publishers, its affiliates, team members, and partners from any claims, damages, liabilities, or expenses resulting from:
- Your use of the website or services
- Violations of these Terms & Conditions
- Violations of intellectual property or third-party rights
- Unauthorized or unlawful use of website content or services
Use of this website does not create any partnership, employment relationship, or joint venture between you and Talecraft Publishers.
Disclaimer
All trademarks, logos, and company names displayed on this website belong to their respective owners. Talecraft Publishers is not officially affiliated with, endorsed by, or partnered with any third-party brands or trademark holders unless explicitly stated.
Any use of trademarks or logos is strictly for identification and informational purposes only and does not imply any official relationship or endorsement.
While we strive to provide accurate and updated information across our website, Talecraft Publishers does not guarantee the completeness, accuracy, or reliability of all content provided. Any reliance on the information available on this website is entirely at your own risk.
Text Messaging
Talecraft Publishers may use text messaging to confirm consultations, appointments, project updates, and other communications related to scheduled publishing services.
By entering your phone number and submitting a form on our website, you consent to receive SMS notifications and marketing messages from Talecraft Publishers. These messages may include project updates, appointment reminders, customer care messages, promotions, service information, or other marketing communications. Message and data rates may apply.
You may cancel the SMS service at any time. To unsubscribe, text STOP to +1 (407) 680-0272. After you send STOP, we will confirm your unsubscribe status by SMS. After this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially or send START, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at +1 (407) 680-0272. Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you. You may receive 2-4 messages per appointment, consultation, or service scheduled. For questions about your text or data plan, contact your wireless provider.
Contact Information
For questions regarding these Terms & Conditions, please contact us:
Website: www.talecraftpublishers.com
Email: info@talecraftpublishers.com
Phone: +1 (407) 680-0272